✔ Be sure to check the product after receiving it. You can only request an exchange within 7 days of delivery.
Exchanges are not possible if it is a public damage (official damage). Please make a careful purchase.
✔ The skin color may differ from the actual product depending on your monitor settings.
✔ Due to the nature of handmade products, there are differences in doll symmetry, individual differences, and public damage.
✔ Due to the nature of production, there are gate marks, putting lines, marbling, bubbles, dust, dots, and fine protrusions on the surface.
This is official damage. Thank you for your understanding.
Please note that refunds or exchanges due to the parts we have informed you of are not possible.
- Gate line: This is a hole for injecting liquid resin into the silicone mold during replication.
When cutting and removing the gate after replication, a slight skin color difference may occur partially.
In addition, since sanding (ester) finishing is required, fine scratches may be visible on the surface.
- Putting line: This is a cutting line for removing the replicated part from the silicone mold. All parts have a putting line. The step of the putting line may differ depending on the individual during production. The inner side may have a prominent putting line.
The putting line is minimally sanded (normal, white skin), and tan skin is rarely sanded because the color is dark.
- Air bubbles, dust, dots, and fine protrusions: These are inevitable due to the 100% hand-made replication process. Air bubbles, dust, dots, and fine protrusions are common damage except for the front of the head (when wearing a wig).
- Surface scratches: If you sand the rough gate marks or putting lines on the surface after replication, fine scratches may remain.
The sanding finish may leave a slight surface gloss.
- Skin color difference: Since each part is manufactured separately, there may be a slight color difference depending on the time.
- Part thickness difference: Depending on the thickness and density of each part, the skin color may be different or may appear thin when exposed to fluorescent lights.
The eyelid area of the head part may look thin because it is designed to be worn by the eyeball.
✔ In the case of tan skin, putting lines, marbling, bubbles, and dust may be clearly visible. Refunds and exchanges are not possible due to this part.
✔ The body size may vary slightly depending on the measurement method.
✔ Please avoid prolonged exposure to natural light as much as possible.
Manufacturer by PIPOS
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